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Nursing Home Neglect: Understanding Average Settlements and Legal Options

On behalf of Harper, Evans, Hilbrenner & Netemeyer

May 29, 2024

Addressing the Crisis: Uncovering the Alarming Reality of Nursing Home Neglect

Elderly man looking out the window wondering if he has a case for nursing Home Neglect

Nursing home neglect, a disturbingly common issue within elder care facilities, refers to the failure to provide the necessary care to residents, leading to harm or a significant risk of damage. This neglect can manifest in various forms, including inadequate medical attention, poor hygiene, malnutrition, and lack of social or emotional support. The seriousness of nursing home neglect cannot be overstated; it affects not only the physical health and safety of our elders but also their emotional and psychological well-being.


The prevalence of this issue is alarming, with numerous cases going unreported every year. This underreporting often stems from the victims' inability to communicate their suffering or fear of retaliation. Consequently, the exact scale of nursing home neglect remains somewhat obscured, though legal and healthcare professionals widely acknowledge it as a significant problem. Understanding the legal options and potential for average settlements is crucial for families and victims. This knowledge empowers them to seek justice and compensation for the suffering endured. Settlements in these cases provide financial relief for the victims and their families and serve as a deterrent against future neglect. 


Understanding Nursing Home Neglect

Nursing home neglect refers to a failure on the part of the caregiving facility to meet the basic needs and ensure the well-being of its residents. This form of neglect can take various shapes, broadly categorized into physical, emotional, basic needs, and medical neglect.

  • Physical neglect includes failing to help with personal hygiene or failing to provide adequate food, water, or a safe, clean environment.
  • Emotional neglect involves ignoring the resident, leaving them isolated, or not providing necessary social interaction and stimulation.
  • Neglect of basic needs encompasses failing to provide sufficient food, water, or a safe and clean living environment.
  • Medical neglect refers to the failure to provide necessary medical care, which can exacerbate health conditions or create new ones.


The signs and symptoms of neglect can be evident in the resident's physical and emotional state. Physical indicators might include unexplained bruises, weight loss, bedsores, or unattended medical needs. Emotional indicators may manifest as withdrawal, depression, or sudden and unexplained mood changes.


The impact on victims and their families is profound. Short-term consequences can include physical injuries and emotional trauma, while long-term effects may involve deteriorating health, lasting psychological damage, and, in severe cases, premature death.


Average Settlements for Nursing Home Neglect Cases

Understanding the factors influencing settlement amounts is crucial when pursuing justice for nursing home neglect. The severity of neglect and resulting injuries play a significant role, as does the cost of medical treatment and rehabilitation. Emotional distress, pain and suffering, and punitive damages are also considered in calculating settlements.


Due to these factors, the range of average settlements varies significantly. In Missouri, cases have seen a wide array of settlement amounts, reflecting the variability and complexity of each case's circumstances. Although specific figures are not mentioned, it's essential to recognize that each settlement aims to compensate for the damages incurred adequately.


The role of attorneys in these cases is pivotal. Experienced legal professionals not only negotiate settlements but also guide victims and their families through the process of calculating compensatory and punitive damages. This process involves a thorough evaluation of the neglect's impact, including physical injuries, emotional trauma, and any long-term consequences.


Legal Options and Steps to Take

When faced with the distressing reality of nursing home neglect, it's essential to know the legal avenues available to address the wrongdoing and seek justice. The process begins with reporting the neglect, progresses through seeking legal counsel, and, if necessary, culminates in litigation.


Reporting Nursing Home Neglect

The initial step in combating nursing home neglect is to report the incident. This can be daunting, but it's crucial to stop the neglect and prevent future occurrences. Reports should be directed to state agencies overseeing nursing home operations, such as the Missouri Department of Health & Senior Services. Additionally, in cases where neglect is severe or involves criminal actions, local law enforcement should be notified.


The importance of documentation must be balanced. Documenting the neglect through photographs, medical records, and detailed notes can provide substantial evidence to support the case. This evidence is invaluable, not only for authorities' investigation but also for any subsequent legal action.


Finding the Right Attorney

Choosing the right attorney is paramount. Look for legal professionals who specialize in personal injury or elder law and have a track record of handling nursing home neglect cases. A reasonable attorney should be knowledgeable, experienced but also compassionate, and communicative, understanding the emotional toll these cases can take on families.


What to Expect During the Initial Consultation

The attorney will evaluate the case during the initial consultation to determine its viability. Expect to discuss the details of the neglect, share any documentation, and outline the impact on the victim. This meeting is also an opportunity to assess the attorney's suitability, ensuring they are a good fit for the case.


The Litigation Process

If a decision is made to pursue legal action, the litigation process begins with filing a lawsuit. This initiates a formal legal claim against the nursing home, marking the start of a journey that may include several stages: discovery, mediation and negotiation, and potentially a trial.


Filing a Lawsuit

Filing a lawsuit sets the legal process in motion. It involves submitting a complaint to the court, detailing the allegations of neglect and the desired compensation for damages.


The Discovery Phase

The discovery phase is a pre-trial process where both parties exchange information related to the case. This includes sharing documents, depositing, and gathering evidence to build their respective cases.


Mediation and Negotiation

Before proceeding to trial, there's often an attempt to resolve the case through mediation or negotiation. This stage involves discussions between the parties, facilitated by a mediator or conducted directly, aiming to reach a settlement agreement.


Trial and Verdict

If mediation and negotiation do not result in a settlement, the case will go to trial. During the trial, both sides present their evidence and arguments to a judge or jury, who then decide on the outcome and, if applicable, the compensation to be awarded to the plaintiff.


How to Choose the Right Legal Representation

Selecting the appropriate legal representation is pivotal in nursing home neglect cases. The right attorney can significantly influence the outcome, ensuring justice and adequate compensation for the victim and their family. Here are essential qualities to look for and questions to ask when choosing an attorney:

  • Experience and Track Record: An attorney specializing in personal injury or elder law with a history of handling nursing home neglect cases is crucial. Their experience often translates into a deeper understanding of the intricacies and a proven track record of securing favorable outcomes.
  • Communication and Compassion: Effective communication is vital. Your attorney should be readily available to answer questions and provide updates. Compassion towards the victim and their family reflects an attorney's commitment to not just the case but the well-being of their clients.
  • Resources and Investigation Capabilities: Nursing home neglect cases can be complex and require thorough investigation. An attorney with access to medical experts, investigators, and other resources is better equipped to build a strong case.

When meeting potential attorneys, consider asking about their experience with similar cases, their approach to communication and case management, and their assessment of your case's possible outcomes. These inquiries can provide insight into their suitability to represent you effectively.


The Path Forward in Nursing Home Neglect Cases

Understanding your legal options and the potential for average settlements is essential in the wake of nursing home neglect. These cases demand justice for the wrongdoing and underscore the importance of holding facilities accountable to prevent future incidents. For victims and their families, the path to recovery—both emotionally and financially—begins with seeking competent legal representation.


If you or a loved one has been a victim of nursing home neglect, we encourage you to
contact the attorneys at Harper, Evans, Hillbrenner, and Netemeyer. Discussing your case can provide clarity on your legal rights and the compensation you may be entitled to. Remember, you are not alone in this journey—the right legal advisor can guide you towards achieving the justice and peace of mind you deserve.


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